Suggestion:
Make location a requested field when registreting!
Following the forum I notice that many 'simple' questions are confused by differencies in understanding the letters in the communication.
By requesting the location, when registreting, it will be possible to express possibel solutions in ways (hopefully) more understandable to the person wanting help.
I'm aware that user background not can be neglected, but, to me, country differencies seem more important.
Hugo
Ps. As I'm danish, spelling mistakes can not be avoided - sorry. Harm or personal attacks are never intended!